Setting up and Accessing your Emails

Once you have a domain hosted on our servers you can set up and access your email in a number of ways...

Setting up on the server

Before you can start sending or receiving email, you must set up at least one email account. 

The easiest way to set up new email addresses is to simply send us a note with the email address you'd like and we'll set that up for you at no charge.

If you would like to set up your own emails using the cPanel here are some helpful instructions

Set up with Cpanel

1. Log in to the control panel at http://yourdomainname.co.nz/cpanel using your account username and password.
2. Click on the Manage Accounts link in the Email section.
3. Click on Add Account at the bottom.
4. Enter the mail name that you want to create (i.e. "bob", "editor", "webmaster" etc., not the full address).
5. Enter a password that you would like to use
6. Enter a mail Quota (20 or 30 is the usual setting) check to ensure you don't overload your hosting quota when you assign mail quotas)
7. Scroll down to the bottom and click CREATE

Accessing Mail

You can either access your mail directly on the server via the web mail interface, or you can set up your email account on your PC using an email program like Thunderbird or Outlook.

Accessing Web Mail

You can access your mail directly on the server by adding /mail to the end of your domain name in the browser address bar.

      eg. http://www.mysite.co.nz/mail

Log in using your full email address as your user name, and the password we supplied (or the one you set in the cPanel)

Once you log in there is a choice of email programs to use to browse your mail directly on the server - try them all to see which one you prefer - they will all access the same emails but won't share calendars and such that you make there.

Setting up in an email program

To set up your email on your PC you can either enter the manual settings as below, or you can log in to the web mail as above and run an automatic setup script.

Automatic Setup

1. Log in to your web mail as above
2. click the "Configure Mail Client" button
3. Choose the correct set up script for the program you use - usually one of the following 3 options is best
   
   • Auto-Configure Microsoft Outlook 2000 for POP3 Access
   • Auto-Configure Microsoft Outlook Express for POP3 Access
   • Auto-Configure Mac Mail.app for IMAP Access
4. follow the online prompts to have an automatic script set up your Outlook, Outlook Express or Mac Mail.
   

Basic Manual Settings

POP3
Username: your whole email address
Password: whatever was supplied (or the one you set in the cPanel)
Incoming mail server: mail.yourwebsite.co.nz
Outgoing mail server (SMTP): mail.yourwebsite.co.nz (server requires authentication) port 26
(Replace yourwebsite.co.nz with your domain name)

Set up in Outlook

      Tutorial movie here:

Set up in Outlook Express

      Tutorial movie here:

Additional security settings

During setup in Outlook - Use the more settings button...
      1. set the "outgoing server" tab to a tick for "my outgoing requires authentication" and set it to "use the same settings as incoming"
      2. On the "advanced" tab set the port number for the "outgoing server (SMTP)" to "26"